Sexy chat with bot
Implementing an NLP technology is quite expensive, a vendor could charge 10k-20k for an initial implementation.
What’s more, there are usually hidden costs associated with human agent support and AI training during first 6–10 months after the deployment.
What´s interesting is that in the case of Conversational Interface, information is provided progressively under user´s command.On the other hand, users have a very high expectation in AI (which in part is due to those Hollywood sci-fi movies we saw in the past x D).Therefore users have very low tolerance about the error rate a chatbot.It also provides one clear call to action for each user interaction with the system.In this way, we could increase user attention and provide information only if needed. As I mentioned before, NLP technologies are still in their infancy.